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FAQ's

FAQ Categories

Corporate Solutions

Would you come on-site to deliver training?

How do you determine my organization's exact needs?

Is my organization large enough for corporate solutions?

Do you offer a guarantee?

What is the "Good Boss" package?

Global

Can you deliver training in multiple locations around the world?

Can I enroll multiple people in different countries into the same program?

Would you come onsite to deliver the training?

Individual

What is the typical dress code for the training?

Will my organization pay for my training?

Where can I find a listing of hotels in the area?

How do I find the address and the directions to the location for my course?

Who is my trainer?

Can I earn professional accreditation for these courses?

What is the cancellation policy?

What if the course I want is not listed for Montana?

How do I get to the Dale Carnegie Training of Montana & NW Wyoming Facebook page?

Do you offer financial assistance?

Teams

Would you come on-site to deliver training?

How does Dale Carnegie deliver training if my team is in numerous locations?

Are there corporate or group rates?

Do you offer a guarantee?

Is there a discount for multiple registrations?

What are BEAR funds and IWT grants?

Online

Will I need a microphone for the course?

How do I login to the training?

What are the system requirements?

Franchising

Are there franchisee opportunities in my country?

Is my country available to franchise?

What does Dale Carnegie Training offer a prosective franchisee?

Government

Is Dale Carnegie an approved vendor of the United States Government?

How does Dale Carnegie Training work with local governments?

My agency has multiple locations, how does Dale Carnegie provide training?

Are there specalized trainers for government programs?

Questions And Answers

Corporate Solutions

Would you come on-site to deliver training?

Dale Carnegie Training can be delivered in various locations to meet the need of our clients. To get more information on on-site training contact a Dale Carnegie Training Consultant

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How do you determine my organization's exact needs?

Dale Carnegie Training uses a proprietry process called the iMap process. Find out more about the iMap Process.
 

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Is my organization large enough for corporate solutions?

Through the iMAP engagement process, Dale Carnegie Training supports organizations in developing solutions to enhance organization results and minimize performance gaps. Contact a Corporate Solutions Consultant.
 

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Do you offer a guarantee?

Performance Improvement Guarantee
offered by
Dale Carnegie Training of Montana & NW Wyoming
 
We guarantee that if you follow our proven process, your organization will achieve measurable improvement in business results during the timeframe of the program in which you are participating or additional coaching for skill development will be provided at no additional charge until the identified business improvement occurs or you choose to stop participating.
 
 
The Process:
 
1) Determine the strategic intent of the organization and how it is being measured. Collect current data on performance of at least one specific business measure for a baseline through inquiry and conversation.
 
2) Involve appropriate people in the organization to assess alignment around the vision for the strategic intent, and how competencies demonstrated by selected people are connected to the measure of business performance. Utilize assessment tools or group meetings if necessary.
 
3) Identify a skill development program that will address the competencies in need of improvement. This may be one of our regularly offered programs, or it may include innovative modifications to meet the needs of the individual and the organization.
 
4) The participants fully engage in the program.
Full engagement means the participants willingly do the following things:
a) Attend and participate in all of the program sessions.
b) Complete all suggested reading assignments.
c) Apply the program content to work that is relevant to the strategic intent.
d) Give verbal progress reports at each session following session one.
e) Are receptive to coaching and encouragement from the trainer.
 
5) Final report of the program will include impact on the business measure identified in step one with comparison to baseline data to determine if improvement satisfactory to the organization has been achieved.
 
Pat Griffin
Franchisee, Dale Carnegie Training of Montana and NW Wyoming
 

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What is the "Good Boss" package?

“Good Boss” Package for team participation in the Dale Carnegie Course
 
 
• Private conversation with Dale Carnegie franchise owner to clarify where you are taking the business and identify some specific results that need to happen in the next few months.
 
• “Where are we taking the business?” meeting with boss and at least four other key employees to determine engagement around the strategic direction.
 
• Team (including the boss) participates in Dale Carnegie Course and applies the tools from the course to accelerate the progress toward desired results.
 
• Accountability meeting with team is conducted 30 – 60 days following the conclusion of the Dale Carnegie Course to review results and determine next steps.
 
The registration fee for an individual to participate in the Dale Carnegie Course is $1750.
 
When at least five people from an organization commit to the project described above (the boss and at least four key employees), the registration fee is waived for the boss and the pre- and post-course meetings are facilitated at no charge.
 
 

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Global

Can you deliver training in multiple locations around the world?

From Moscow to New York, from Cape Town to Shanghai we work with you – utilizing the iMap process and the Competency Development System to create a cohesive organization that is aligned to the vision and has the skills needed to drive performance.
 

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Can I enroll multiple people in different countries into the same program?

Dale Carnegie Training's global footprint allows organizations to access the same training events around the world even as individuals. Dale Carnegie Training features numerous programs that are open to the general business public. So even if you are a small organization with a large global presence Dale Carnegie Training can provide a consistent solution. Contact a Global Solutions Specialist.
 

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Would you come onsite to deliver the training?

Dale Carnegie Training can be delivered in various locations to meet the need of our clients. To get more information on on-site training contact a Dale Carnegie Training Consultant.
 

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Individual

What is the typical dress code for the training?

Business Casual 
 

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Will my organization pay for my training?

Most companies pay for employee development. Check with your supervisor or with your HR person for specific details.
 

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Where can I find a listing of hotels in the area?

Please visit the "Location & Directions" page of this website for a list of hotel recommendations.
 

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How do I find the address and the directions to the location for my course?

Please visit the "Location & Directions" page of this website.
 

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Who is my trainer?

All our trainers go through a rigorous certification process. Unless otherwise specified, your trainer will be the franchise owner, Pat Griffin.

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Can I earn professional accreditation for these courses?

Many of our programs qualify for professional accreditation. Please check the list under "Professional Accreditations" for more information.
 

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What is the cancellation policy?

Please visit the "Transfer & Cancellation" link on the website for details.
 

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What if the course I want is not listed for Montana?

Our franchise is authorized to deliver ALL products available from Dale Carnegie Training. If something interests you that is not shown on our schedule, please call (406) 388-5400 or email pat.griffin@dalecarnegie.com. You do not have to go somewhere else!

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How do I get to the Dale Carnegie Training of Montana & NW Wyoming Facebook page?

www.facebook.com/MontanaDaleCarnegie. Like our page for valuable daily posts with tips, articles and more!
 

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Do you offer financial assistance?

Please click here to see if your small business meets the qualifications for BEAR funds or IWT grants.

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Teams

Would you come on-site to deliver training?

Dale Carnegie Training can be delivered in various locations to meet the need of our clients. To get more information on on-site training, contact a Dale Carnegie Training Consultant.
 

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How does Dale Carnegie deliver training if my team is in numerous locations?

With 166 offices in over 85 countries – all locally operated – Dale Carnegie Training is the only learning and development organization with a footprint that matches yours.
 
 

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Are there corporate or group rates?

Dale Carnegie Training offers discounts for groups and certain organizations. Contact us for more details.
 

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Do you offer a guarantee?

Performance Improvement Guarantee
offered by
Dalce Carnegie Training of Montana and NW Wyoming
 
We guarantee that if you follow our proven process, your organization will achieve measurable improvement in business results during the timeframe of the program in which you are participating or additional coaching for skill development will be provided at no additional charge until the identified business improvement occurs or you choose to stop participating.
 
 
The Process:
 
1) Determine the strategic intent of the organization and how it is being measured. Collect current data on performance of at least one specific business measure for a baseline through inquiry and conversation.
 
2) Involve appropriate people in the organization to assess alignment around the vision for the strategic intent, and how competencies demonstrated by selected people are connected to the measure of business performance. Utilize assessment tools or group meetings if necessary.
 
3) Identify a skill development program that will address the competencies in need of improvement. This may be one of our regularly offered programs, or it may include innovative modifications to meet the needs of the individual and the organization.
 
4) The participants fully engage in the program.
Full engagement means the participants willingly do the following things:
a) Attend and participate in all of the program sessions.
b) Complete all suggested reading assignments.
c) Apply the program content to work that is relevant to the strategic intent.
d) Give verbal progress reports at each session following session one.
e) Are receptive to coaching and encouragement from the trainer.
 
5) Final report of the program will include impact on the business measure identified in step one with comparison to baseline data to determine if improvement satisfactory to the organization has been achieved.
 
Pat Griffin
Franchisee, Dale Carnegie Training of Montana and NW Wyoming
 

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Is there a discount for multiple registrations?

“Good Boss” Package for team participation in the Dale Carnegie Course
 
When at least five people from an organization commit to the project described below (the boss and at least four key employees), the registration fee is waived for the boss and the pre- and post-course meetings are facilitated at no charge.
 
• Private conversation with Dale Carnegie franchise owner to clarify where you are taking the business and identify some specific results that need to happen in the next few months.
 
• “Where are we taking the business?” meeting with boss and at least four other key employees to determine engagement around the strategic direction.
 
• Team (including the boss) participates in Dale Carnegie Course and applies the tools from the course to accelerate the progress toward desired results.
 
• Accountability meeting with team is conducted 30 – 60 days following the conclusion of the Dale Carnegie Course to review results and determine next steps.
 
Your organization saves the entire registration fee for one individual ($1750) to participate in the Dale Carnegie Course.
 
 

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What are BEAR funds and IWT grants?

BEAR stands for Business Expansion and Retention.  IWT stands for Incumbent Worker Training grants. Please follow this link for more information and see who qualifies for this financial assistance.

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Online

Will I need a microphone for the course?

Yes, you will need a PC headset for best audio quality.
 

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How do I login to the training?

A few days following your registration an email will be sent to you to set up an online account and view some of the program material.
 

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What are the system requirements?

Dale Carnegie Training's online programs utalize various platforms. As the online program approaches you will be sent an email that gives you the ability to check the system requirements and install any upgrades that you might need to fully experience the online training.
 

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Franchising

Are there franchisee opportunities in my country?

Dale Carnegie Training is always looking for qualified franchisees around the world. See all of our franchise opportunities worldwide.
 

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Is my country available to franchise?

Contact our Franchising Department for more information on available locations around the world.
 

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What does Dale Carnegie Training offer a prosective franchisee?

Dale Carnegie Trianing offers a time tested brand with a global network of support. Why Dale Carnegie Training?
 

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Government

Is Dale Carnegie an approved vendor of the United States Government?

Dale Carnegie Training is an approved vendor of the United States Government. Contract No.: GS-10F-0329K. For more information visit Dale Carnegie Training GSA.
 
 

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How does Dale Carnegie Training work with local governments?

Dale Carnegie Training partners with governments of all sizes to produce measurable results of their workforce or citizens. From projects as large as an entire agency or as small as one individual.
 

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My agency has multiple locations, how does Dale Carnegie provide training?

With 166 offices in over 80 countries – all locally operated – Dale Carnegie Training is the only learning and development organization with a footprint that matches yours.
 
 

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Are there specalized trainers for government programs?

The vast majority of Dale Carnegie Training programs are delivered locally by trainers that are familiar with local culture and have experience working with local and national governments.
 

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